We are committed to the residents and communities we serve to promote better and healthier lives. We strive to be an industry leader with uncompromising standards measured by defined clinical outcomes, customer service programs and financial sustainability.
Our clients deserve to be treated with sympathy, sincere care, and compassion; entrusting us with care is an honour we value dearly.
We believe in providing quality care services that preserve the integrity of our clients. They are to be treated with honesty and respect.
Our services are innovative, gathering between novel and unconventional ideas that result in a better quality of life.
Our mission is to help those in need live dignified, independent lifestyles in the comfort and safety of their own homes.
Big Hearts Home Care is locally owned and operated, with a head office located in Coquitlam, BC. As proud members of the Tri-Cities, our goal is to provide valued service to our neighbours, friends and fellow community members.
Our Founder and Executive Director, Fatma Taha, has lived in the Tri-Cities for 22 years.
Fatma has been involved in the healthcare field for many years. She started her career as a physician, then moved on to assume several roles; as a member of the senior management team at several major BC hospitals. Her role predominantly involved monitoring the quality of patient care. She also managed infection control and patient safety initiatives at Fraser Health Authority, in particular, the Authority’s 12 acute hospitals and over 20 residential homes and home health initiatives. She has delivered presentations and educated the public on topics including Home Nursing, Post Surgery care, Alzheimer’s care, Dementia care, Postpartum care, Senior care, Long term elderly care, and more.
Fatma holds a Masters of Public Health degree from the University of British Columbia and a Certificate in Healthcare Quality Management from the British Columbia Institute of Technology.
Fatma has also worked as a healthcare educator in Canada and abroad. She offers free health presentations to the general public at public libraries, and to seniors at senior centres. Learn more about these presentations’ scheduled in EVENTS.
Fatma is well known for her compassion towards patients, and more recently, towards seniors and others in need of help while living in the comfort of their own home.
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