ABOUT US

senior care

Our Mission

To help those in need live dignified, independent lifestyles in the comfort and safety of their own homes.

Our Values

We are committed to promoting healthier lives in the communities we serve. We strive to be an industry leader with uncompromising standards measured by compassion, integrity and innovation.

home care Vancouver
  • Compassion

    Our clients deserve to be treated with sympathy, sincere care, and compassion; entrusting us with care is an honour we value.

  • Integrity

    We believe in providing quality care services that preserve the integrity of our clients. They are to be treated with honesty and respect.

  • Innovation

    Our services are innovative, gathering between novel and unconventional ideas that result in a better quality of life.

Meet The Team at Big Hearts Home Care

Known for their compassion and depth of knowledge and experience, our founders have built Big Hearts Homecare to provide consistent, personalized care to those that need it most.

Fatma Taha

Fatma Taha MB, BCh, MS, MPH
Co-Founder, Operations Director

Fatma is well known for her compassion towards patients, and more recently, towards seniors and others in need of help while living in the comfort of their own home.

Our Founder and Executive Director, Fatma Taha, has lived in the Tri-Cities for 22 years. Fatma has been involved in the healthcare field for many years. She started her career as a physician, then moved on to assume several roles; as a member of the senior management team at several major BC hospitals. Her role predominantly involved monitoring the quality of patient care. She also managed infection control and patient safety initiatives at Fraser Health Authority, in particular, the Authority’s 12 acute hospitals and over 20 residential homes and home health initiatives. Fatma holds a Masters of Public Health degree from the University of British Columbia and a Certificate with honours in Healthcare Quality Management from the British Columbia Institute of Technology.
Fatma has also worked as a healthcare educator in Canada and abroad. She offers free health presentations to the general public at public libraries, and to seniors at senior centres. Learn more about these presentations’ schedule at “Events”.
Sameh

Sameh Ginena, BA, LLB, LLM
Co-Founder, Business Development Manager

Sameh is passionate about giving back and ensuring that quality home care services are available to those who need it most.

Sameh has been an active member of the Lower Mainland for the past 15 years. He attained his Bachelor of Arts from Simon Fraser University, then went on to complete his Bachelor of Laws and thereafter Masters of Laws from the University of British Columbia. Sameh has worked at the Canada Revenue Agency, Red Cross, and currently works with the United Nations. He has volunteered his time with Doctors without Borders and helped manage food banks in the Lower Mainland, as well as having supported many youth and senior initiatives throughout the years. He has focused his efforts on local community centres and supporting the most vulnerable in our society, including the elderly, disabled, and destitute. He is passionate about giving back and ensuring that quality home care services are available to those who need it most.
Liliana Arriola

Liliana Arriola
Care Manager and Client Relations

As a Licensed Practical Nurse with more 10 years experience in the occupational health and safety field and 3 years experience in emergency, neurosurgery, pediatric, ICU and traumatology units in hospitals, Liliana has developed strong organizational, interpersonal and leadership skills.

Her love of nursing, problem solving, leadership, organization, and multitasking have inspired her to pursue her Business Administration degree in an effort to contribute towards a positive client experience. Liliana is passionate about caring for others while encouraging individuals to maintain their independence, safety, and healthy life at home.
Deeksha Thapar

Deeksha Thapar
Care Coordinator

Deeksha is studying to become a Kinesiologist and holds a Diploma in Sports Science.

She is passionate about making sure that everyone feels supported and valued, therefore she knew she wanted to spend her career in making that happen for her community. In her spare time, Deeksha enjoys the outdoors, kayaking, skiing, and hiking.
Jan Escueta RN

Jan Escueta RN
Clinical Head

Jan’s knowledge, experience, and compassion are an integral part of the Big Hearts family.

Jan has been a Registered Nurse for 21 years. She has an unwavering passion for health care and her experience in the field is indicative of that. Jan worked at a Tertiary Hospital in the Pediatric General ward and ICU, in addition to working in the General Pediatric ward at Victoria Hospital in Prince Albert, Saskatchewan. Jan has also worked as a Residential Care Coordinator at a long term care facility and as a Pediatric Home Health Nurse for various healthcare providers. Jan has devoted her time to a palliative nursing home for children, as well as a Nurse Clinical Instructor in the clinical & classroom environments. On her free time, Jan enjoys scrapbooking, soap making, gardening and cooking.
Carmela Dugay

Carmela Dugay
Admin Assistant – Billing & Payroll

Carmela has an accounting degree has worked for over 20 years in the engineering industry in Southeast and Middle East Asia.

Carmela she learned to embrace everyone’s uniqueness without compromising her beliefs and values.
In her free time, she loves to go on road trips, watch movies with her family, and give back to her local community. By giving back, she gains a sense of fulfillment and learns how to be more patient and understanding, especially to the children.

Selena Ho
Care Coordinator

Selena has a wealth of experience in nursing spanning six years, specializing in Orthopedic and Occupational Health in Taiwan.

In addition, she holds a Healthcare Management degree and has worked extensively in the Canadian healthcare industry. Her passion lies in promoting preventive care and guiding individuals through tailored exercises to prevent or manage diseases, contributing to their overall well-being.
Selena enjoys exploring new destinations, expressing herself through drawing, and indulging in diverse culinary experiences. She finds immense satisfaction in helping people lead healthier lives and believes in a holistic approach to healthcare that incorporates both medical expertise and artistic expression.
phyo thandar

Phyo Thandar
Care Coordinator

Phyo is a registered nurse from Singapore with six years of experience in a dialysis department, where she honed her skills in providing specialized care to patients with renal conditions.

Having expanded her expertise, Phyo now holds certification in Health Information Management, showcasing her commitment in managing healthcare data and information. Currently serving as a care coordinator, she seamlessly integrates her nursing background and health information management knowledge to ensure personalized care plans and efficient home healthcare operations.
Selena enjoys exploring new destinations, expressing herself through drawing, and indulging in diverse culinary experiences. She finds immense satisfaction in helping people lead healthier lives and believes in a holistic approach to healthcare that incorporates both medical expertise and artistic expression.

Vivian Cheng
Human Resources & Scheduling

Vivian has been encompassing both clinical practice and managerial duties within healthcare settings for years.

She collaborated with patients’ families and fellow healthcare professionals across clinics, hospitals, and educational institutions. With a background in oriental medicine and human resources, Vivian is dedicated to helping individuals in achieving a healthy and fulfilling life. She contributes to community service as a member of the Red Cross, where she disseminates healthcare information and aids the local community.
Beyond her professional pursuits, Vivian finds joy in cooking, traveling, and walks with loved ones in the sunshine.

Copyright by Big Hearts Homecare 2021. All rights reserved.

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